“As per research, 90% of the Fortune 500 companies use Salesforce to manage their business relationships.”

When it comes to the growth and development of any business, Salesforce plays a pivotal role as a strategic tool. What makes Salesforce all the more imperative in today’s dynamic market conditions is the fact that the services and features offered by Salesforce are constantly evolving, such that businesses can make the most of this optimized solution.

For any business that uses Salesforce, it is an unwritten rule to have an in-house team, or at least a de facto administrator, who looks after the implementation of Salesforce, and subsequently its day-to-day operations.

That being said, when the business grows, supporting the custom Salesforce solution becomes trickier by the day, especially due to the massive increase in responsibilities. It is at this point that the in-house team starts becoming insufficient, and despite its best efforts is unable to enjoy the full potential of the remarkable Salesforce platform. Thankfully, businesses now have a lasting solution to this problem – Salesforce Managed Services.

📈What Are Salesforce Managed Services?

Salesforce managed services can be defined as an all-inclusive set of services and activities, including but not limited to implementation, monitoring, evaluation, and support of the Salesforce Platform for a business. Salesforce managed services aim at offering a flexible solution that enables a business to reap the maximum benefits of Salesforce, without the need for in-house staff. Not only do these managed services prove to be more affordable in the long run, but thanks to their experience and expertise, they also come with the promise of offering enhanced efficiency.

👍🏻Inclusions in Salesforce Managed Services

There is a vast array of services that come under the purview of salesforce managed services. However, the below-mentioned services are ones that are a must for almost all businesses, irrespective of their organizational structure and size.

Consulting

Your service provider can very well act as your consulting partner and suggest appropriate strategies to help you meet your sales and marketing goals. The provider can also help you meet the needs of your customers more efficiently through customized solutions.

Implementation

Your service provider can help implement the salesforce solution such that all your business needs are well taken care of.

Custom Application Development

Your service provider will facilitate you with custom workflows, reports, email templates, as well as custom salesforce apps to ensure that the Salesforce Solution works according to the needs and demands of your live business processes.

Integration

Managed services model often includes the integration services required to help your Salesforce platform work in tandem with third-party systems. This will ensure a seamless user experience on all systems.

Optimization

The optimal usage of your Salesforce solution is one of the primary goals of your managed services provider. To ensure this, they take a proactive approach towards unending optimization of all the functionalities offered by Salesforce. They take into account your business needs, its evolution, as well as its commercial processes. When all of this is duly considered, a simpler workforce and enhanced user experience make way.

All of this combined will help you get ahead of the curve, and get rid of any technical debt that your business may have accumulated over the years.

Support and Evolution

Your service provider will ensure that you have consistent support for your Salesforce solution. Not only will their services help save time on day-to-day operations and management of the platform, but they will also provide user training to ensure that default and custom functionalities are known by one and all.

The managed services team will also work towards early detection of any setbacks, to ensure that CRM functionalities remain unaffected. Moreover, to facilitate the seamless evolution of the business, they make proactive improvements to the solution.

Strategic planning

Your managed service provider will help streamline business processes and oversee continuous delivery through your Salesforce org to ensure that you are on the path to sustained success.

They will offer strategic planning services, including but not limited to goal setting, business processes reviewing, as well as long-term value realization. They will also assist you in any future business transformations that may be on the horizon.

🚀Benefits of Hiring A Salesforce Managed Service Provider

Some of the most noteworthy advantages of Salesforce managed services partnerships include-

• A Salesforce expert team with complete skill sets
• An economic solution for all services of the Salesforce CRM
• Optimal utilization of the automation, custom dashboards, and real-time reports offered by Salesforce
• Timely deployment of critical updates and new functionalities
• Ongoing management of data
• Regular security checks to identify vulnerabilities early and prevent system downtime
• Compliance as per industry standards in an effortless manner
• Higher RoI from your Salesforce investments

💪🏻Why choose CLOUDSTREET to manage your Salesforce? 

When it comes to managing your Salesforce platform in a way that is both flexible as well as efficient, our salesforce managed services are your best bet! We bring in extensive expertise and experience through our trained and Salesforce Certified team members. In case you are finding it rather expensive to ensure optimal utilization of the Salesforce Platform, get in touch with us right away! We will help you make the most of the Salesforce platform and ensure that you enjoy the highest possible returns on your investment. Trust us, when we say, our Salesforce expertise is truly unmatched!

🙋🏼‍♂️Frequently Asked Questions About Salesforce Managed Services

Do my business needs Salesforce managed services?

If you are using the Salesforce Platform for your business, hiring a managed service provider can help you make the most of the platform. Outsourcing the managed services can help you manage the platform in a more efficient and affordable manner, as against having an in-house administrative team for the same purpose. This is especially true if you have a small or medium-sized business, as a dedicated Salesforce administration staff might prove to be too expensive and unsustainable in the long run.

Do the Tech Staff Members at CLOUDSTREET Have Salesforce Certifications?

Yes. We strongly believe in investing in the constant growth and development of our team, and therefore ensure that every member of our managed services team is Salesforce Certified. This helps us serve our clients with an exceptional level of efficiency, making our salesforce solutions the best in class.

Are You an Official Salesforce Partner?

Yes! CLOUDSTREET is an official Salesforce Consulting Partner. Thanks to this status, Salesforce.com facilitates is with additional resources, which in turn, help us serve you more efficiently.