Salesforce Integration with AvSight Aviation for a Global Aviation Parts Distributor

Categories: Case Study

CLOUDSTREET implemented the first-ever integration between Salesforce B2B Commerce Cloud and AvSight aviation software. CLOUDSTREET seamlessly connected the powerful e-commerce capabilities of Salesforce with AvSight’s specialized aviation software, optimizing workflows and enhancing operational efficiency for aviation businesses. Following the success of this initial
implementation, CLOUDSTREET has continued to lead the way, completing multiple.

CHALLENGE
  • Needed to sync the existing system (AvSight) with the B2B e-commerce store, which required AvSight condition codewise pricing integration on the e-commerce store.
  • Required the ability to quote and backorder while placing orders.
  • Facilitate bulk ordering of products using CSV or Excel files.
  • Offer the ability to sell the same product as both new and renewed (old) with an easy and seamless user experience.
SOLUTION
  • Created a custom Salesforce B2B Commerce Storefront fully integrated with AvSight which included features such as custom reports, back order, and quote capabilities.
  • Streamlined data management for improved operational efficiency.
  • Enabled real-time communication between management software and the Storefront.
  • Developed custom features like bulk order functionality and custom product displays.
RESULTS
  • Achieved a 25% increase in ROI by consolidating all data into a single platform.
  • Eliminated the need for manual syncing, reducing errors and resource expenditure.
  • Utilized dynamic dashboards to facilitate crucial business decisions.
  • Enabled real-time communication between leading aviation industry management software and the storefront.provider.

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