Overview
Why Managed Services for Salesforce Support?
Salesforce Optimization
When you choose to optimize the salesforce for your organization through managed services, you can free up your IT team to focus on other core business processes.
Cost-Effective Strategy
Regardless of the size of your business, it may not always be financially viable to hire a full-time Salesforce CRM specialist! Salesforce managed services can help you bypass this hiccup in a cost-effective manner.
Scalability
Your business might be small today, and much larger tomorrow! Having salesforce managed services by your side can help you enjoy salesforce customization as per your business needs that too without any hassle!
Salesforce Expertise
Thanks to our illustrious experience in providing salesforce consulting services, we have the expertise to choose custom salesforce apps that best suit your business processes and to deploy the most apt salesforce solutions!
Enhanced Flexibility
When it comes to future business transformations, you can rely on our salesforce consulting services to flexibly create solutions that are in line with the changing needs of your business operations!
And that’s not all! In fact, you can also reap the following benefits via Salesforce Managed Services for your organization
- Better Cost Control
- Improved Risk
Management - High Availability,
Efficiency & Productivity - Future-proofing IT
Services
Offshore Salesforce Managed
Services Done Right!
As an expert salesforce managed services provider, we have ensured that our team of India-based support specialists has years of hands-on experience in the field and their practical knowledge allows them to quickly resolve technical issues, leap over roadblocks, and position your business in a place that’s geared towards success.
Though offshore, our sales team is not outsourced!
What’s the difference?
By providing only in-house professionals for our salesforce managed services, we are able to provide more consistent quality to our clients which implies that you get the best returns on your salesforce investment!
CLOUDSTREET offers the best salesforce platform, that is replete with flexible, scalable, and value-based solutions to restore and maintain your Salesforce RIO — without needing additional Salesforce in-house resources.
We staff our managed services teams to be customized for each client from the start and flexible to pivot and adjust to the client’s changing needs.
Salesforce Managed Services from CLOUDSTREET – Our Offerings
Strategic planning
We offer executive goal-setting workshops complete with business process reviews! Our ultimate aim is to assist you with long-term value realization.
Continuous Improvement
Business processes and managed services need to go hand-in-hand, hence when one evolves the other should too! We oversee continuous delivery for your salesforce org to offer you just that and more.
Enhanced Management
Whether it is backlog refinement or management of third-party systems, whether it is overlooking live business processes or curating custom workflows, we help you do it all!
Technical Support
Through our illustrious support services, your admin and other departments can thrive when it comes to technical aspects that they may not be well-versed with!
Seamless Integration
When you want to streamline business processes, you can conveniently rely on our experts to handle all app exchange or custom apps related updates, custom approval processes, API integrations, and more!
USA Based Client Services Manager Facilitates Customer Success
Salesforce Certified Resource
Availability Pool
- Sales Cloud
- Service Cloud
- Commerce Cloud
- Marketing Cloud
Cloud Specialists
- Certified Salesforce Developers
- Salesforce Administrators
- Quality Assurance Professionals
- Certified Salesforce Integration Architects
- Certified Salesforce Solution Architects
- Certified Salesforce Project Managers
- Industry Vertical Experts
Recent Programs Offered with
Managed Salesforce Services
- Salesforce consulting, planning & innovation
- Collaborate on Salesforce CRM Stability - Best Practices
- Optimization with Lightning components, processes, workflows, triggers, flows, custom Apex, Visualforce and development work
- Manage releases, updates and feature retirements
- Marketing Cloud campaign setup and execution
- Experience Cloud / Community Cloud rollout with multi-cloud integration (i.e. Service Cloud, Sales Cloud, Pardot, etc.)
- Setup Knowledge, Case Escalation Rules, Case Milestone Tracker, Service Contracts (SLA) and Entitlements
- Implement Chat Bots or Live Agent Chat
- Setup Lightning Dialer
- Salesforce Inbox and Engage setup and enablement
- Salesforce Clouds
- CPQ maintenance
- Lightning Experience migration, setup and best practices
- Setup Salesforce Maps
- Security optimization and updates (i.e. Roles, Permissions, Profiles, Sharing Settings, etc.)
- Data imports, clean-up and normalization
- Creating and updating reports and dashboards
- Salesforce Services Training - train-the-trainer and/or team training sessions
- Update Fields, record types and page layouts
- Create dashboards for benchmarking & user adoption
- Install AppExchange programs and other 3rd party system integrations
- Weekly, bi-weekly or monthly SF status meetings led by the CSM
- Monitor and prepare for Salesforce release updates and their business impact
- Perform routine system health and security checks
Salesforce Managed
Services Programs Available