MANAGED SALESFORCE SERVICES

CLOUDTREET SERVICES – THE LEADING SALESFORCE MANAGED SERVICE PROVIDER

The journey to managing your salesforce is a multi-faceted one and requires the tackling of multiple obstacles. With so many moving pieces, it’s very important to ensure that all of your services and platforms work at a high level.

However, with a busy team and numerous challenges facing your business, this can often prove to be a struggle. This is precisely why you need a salesforce-managed service provider, working by your side every step of the way. And, that’s where we at CLOUDSTREET, would love to help you out!

Our salesforce experts have all that it takes, to properly look over your Salesforce Implementation so that you have ample time and resources to dedicate to other areas of your organization.

Overview

Why Managed Services for Salesforce Support?

With a Salesforce B2B Commerce Cloud for Lightning storefront you will have everything your partners, distributors and wholesalers need to easily reorder more products and supplies for their businesses.  Storefronts have all the features buyers expect from an online portal.  CLOUDSTREET can accelerate it for you in just weeks.

Salesforce Optimization

When you choose to optimize the salesforce for your organization through managed services, you can free up your IT team to focus on other core business processes.

Cost-Effective Strategy

Regardless of the size of your business, it may not always be financially viable to hire a full-time Salesforce CRM specialist! Salesforce managed services can help you bypass this hiccup in a cost-effective manner.

Scalability

Your business might be small today, and much larger tomorrow! Having salesforce managed services by your side can help you enjoy salesforce customization as per your business needs that too without any hassle!

Salesforce Expertise

Thanks to our illustrious experience in providing salesforce consulting services, we have the expertise to choose custom salesforce apps that best suit your business processes and to deploy the most apt salesforce solutions!

Enhanced Flexibility

When it comes to future business transformations, you can rely on our salesforce consulting services to flexibly create solutions that are in line with the changing needs of your business operations!

And that’s not all! In fact, you can also reap the following benefits via Salesforce Managed Services for your organization

Better Cost Control

Improved Risk
Management

High Availability,
Efficiency & Productivity

Future-proofing IT
Services

Offshore Salesforce Managed
Services Done Right!

As an expert salesforce managed services provider, we have ensured that our team of India-based support specialists has years of hands-on experience in the field and their practical knowledge allows them to quickly resolve technical issues, leap over roadblocks, and position your business in a place that’s geared towards success.

Though offshore, our sales team is not outsourced!

What’s the difference?

By providing only in-house professionals for our salesforce managed services, we are able to provide more consistent quality to our clients which implies that you get the best returns on your salesforce investment!

CLOUDSTREET offers the best salesforce platform, that is replete with flexible, scalable, and value-based solutions to restore and maintain your Salesforce RIO — without needing additional Salesforce in-house resources.

We staff our managed services teams to be customized for each client from the start and flexible to pivot and adjust to the client’s changing needs.

salesforce offshore resources

Salesforce Managed Services from CLOUDSTREET – Our Offerings

Strategic Planning

We offer executive goal-setting workshops complete with business process reviews! Our ultimate aim is to assist you with long-term value realization.

Continuous Improvement

Business processes and managed services need to go hand-in-hand, hence when one evolves the other should too! We oversee continuous delivery for your salesforce org to offer you just that and more.

Enhanced Management

Whether it is backlog refinement or management of third-party systems, whether it is overlooking live business processes or curating custom workflows, we help you do it all!

Technical Support

Through our illustrious support services, your admin and other departments can thrive when it comes to technical aspects that they may not be well-versed with!

Seamless Integration

When you want to streamline business processes, you can conveniently rely on our experts to handle all app exchange or custom apps related updates, custom approval processes, API integrations, and more!

USA Based Client Services Manager Facilitates Customer Success

To ensure complete success, each client is provided with a USA-based Client Services Manager
that is responsible for work quality and client ROI and is the go-to person for clients anytime.
Each CSM leads all customer-facing meetings and is the liaison between our clients
and offshore resources.

Salesforce Certified Resource
Availability Pool

  • Sales Cloud
  • Service Cloud
  • Commerce Cloud
  • Marketing Cloud

Cloud Specialists

  • Certified Salesforce Developers
  • Salesforce Administrators
  • Quality Assurance Professionals
  • Certified Salesforce Integration Architects
  • Certified Salesforce Solution Architects
  • Certified Salesforce Project Managers
  • Industry Vertical Experts

Cloud Specialists

  • Salesforce consulting, planning & innovation
  • Collaborate on Salesforce CRM Stability – Best Practices
  • Optimization with Lightning components, processes, workflows, triggers, flows, custom Apex, Visualforce and development work
  • Manage releases, updates and feature retirements
  • Marketing Cloud campaign setup and execution
  • Experience Cloud / Community Cloud rollout with multi-cloud integration (i.e. Service Cloud, Sales Cloud, Pardot, etc.)
  • Setup Knowledge, Case Escalation Rules, Case Milestone Tracker, Service Contracts (SLA) and Entitlements
  • Implement Chat Bots or Live Agent Chat
  • Setup Lightning Dialer
  • Salesforce Inbox and Engage setup and enablement
  • Salesforce Clouds
  • CPQ maintenance
  • Lightning Experience migration, setup and best practices
  • Setup Salesforce Maps
  • Security optimization and updates (i.e. Roles, Permissions, Profiles, Sharing Settings, etc.)
  • Data imports, clean-up and normalization
  • Creating and updating reports and dashboards
  • Salesforce Services Training – train-the-trainer and/or team training sessions
  • Update Fields, record types and page layouts
  • Create dashboards for benchmarking & user adoption
  • Install AppExchange programs and other 3rd party system integrations
  • Weekly, bi-weekly or monthly SF status meetings led by the CSM
  • Monitor and prepare for Salesforce release updates and their business impact
  • Perform routine system health and security checks

Salesforce Managed
Services Programs Available

Quarter Time

Up to 40 Hours Per Month

$3000 Month

Half Time

Up to 80 Hours Per Month

$5600 Month

Full Time

Up to 160 Hours Per Month

$10,400 Month

Do you have questions about our offshore Managed Salesforce Services?

Offshore Salesforce managed services involve outsourcing the management and maintenance of your Salesforce instance to a team of experts located in a different country. This can help you reduce costs while still receiving high-quality support and services.

CloudStreet Services offers a range of offshore Salesforce managed services, including system administration, user support, data management, report generation, and system monitoring. We can also provide custom services based on your specific needs.

The benefits of offshore Salesforce managed services include cost savings, access to a wider pool of talent, 24/7 support, and the ability to scale up or down quickly based on your changing needs.

We have strict quality control and security measures in place to ensure that our offshore Salesforce managed services meet the highest standards. Our team is trained on industry best practices and compliance requirements, and we use advanced security measures to protect your data.

We use various communication and collaboration tools to stay in touch with our clients during offshore Salesforce managed services, including email, chat, video conferencing, and project management software. We also provide regular progress reports and updates to keep you informed of our work.

The cost of our offshore Salesforce managed services depends on the specific services and level of support you require. We offer flexible pricing options and can provide a customized quote based on your needs and budget. Contact us to learn more.

Ready to Transform Your Business?

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