Evolution of AI in Salesforce: From Prompt Builder to Agent Builder
Salesforce has significantly evolved its AI capabilities, transitioning from the older Prompt Builder to the newer Agent Builder. Here's a detailed breakdown of their key differences: Prompt Builder (Legacy) Focus: Primarily on crafting effective [...]
2024 Salesforce Certification Updates: Embracing AI and Expanding Access
As we close out 2024, Salesforce has introduced several significant updates and new certifications that reflect the industry's evolving trends. This year, the focus has been on AI skills, marketing expertise, and making niche [...]
Unlocking AI for Small and Medium-Sized Businesses
Artificial Intelligence (AI) is no longer reserved for large corporations with deep pockets. Small and medium-sized businesses (SMBs) can now leverage AI to streamline operations, improve decision-making, and enhance customer experiences. Here are a [...]
Salesforce Winter ’25 Release: Key Industry-Specific Highlights
The Salesforce Winter '25 release brings a plethora of enhancements and new features across various industry solutions, aimed at optimizing business processes and improving user experiences. Here’s a comprehensive overview of the major updates: [...]
Salesforce Unveils Agentforce: Transforming Business Operations with Autonomous AI Agents
Salesforce, the global leader in AI CRM, has announced the general availability of Agentforce, a revolutionary platform designed to empower businesses with autonomous AI agents. This innovative solution is set to transform various business [...]
Salesforce’s Agentforce Launches a 1000 Employee Hiring Spree
Salesforce, a trailblazer in the tech industry, is making waves with its groundbreaking AI product, Agentforce. This innovative addition to its product lineup has sparked a hiring spree at Salesforce, with plans to onboard [...]