Shapeshifting Between B2B and B2C: They Aren’t that Different Anymore
The business landscape is continuously shifting to support digital transformation. Understanding how concepts evolve is key in designing sales structures that not only reach your audiences but get them in the buying mindset to take [...]
Can You Use Salesforce as a Content Management System?
Salesforce has always been a customer-centric platform, and hence, it doesn't come as a surprise that the Salesforce Content Management System (CMS) was launched in a bid to deliver a quality customer experience across multiple [...]
What is Included in Salesforce Managed Services?
"As per research, 90% of the Fortune 500 companies use Salesforce to manage their business relationships." When it comes to the growth and development of any business, Salesforce plays a pivotal role as a strategic [...]
10 Benefits of Salesforce Staff Augmentation
As per a recent study, staff augmentation is a more than $90 billion industry as of 2022 and an increasingly popular strategy in the IT sectors. The Salesforce staff augmentation service model involves hiring Salesforce [...]
What is Salesforce B2B Commerce Cloud? Should You Invest?
B2B commerce is an enormous market and one of the fastest-growing industries. According to Statista research, it is projected that 17% of B2B deals will be conducted on the web in 2023. Additionally, the North [...]
An Inside Look at the State of Customer Experience in Manufacturing as We Enter 2023
Salesforce Managed Services Defined Much is made of the customer experience (aka CX) in the retail sector. Comparably less attention is paid to the client experience in other spaces. Service in the context [...]