What is Salesforce B2B Commerce Cloud? Should You Invest?
B2B commerce is an enormous market and one of the fastest-growing industries. According to Statista research, it is projected that 17% of B2B deals will be conducted on the web in 2023. Additionally, the North [...]
An Inside Look at the State of Customer Experience in Manufacturing as We Enter 2023
Salesforce Managed Services Defined Much is made of the customer experience (aka CX) in the retail sector. Comparably less attention is paid to the client experience in other spaces. Service in the context [...]
Jumpstart Your Business Growth By Getting Ahead of These Digital Transformation Trends for 2023
Salesforce Managed Services Defined The rate of innovation is accelerating as 2022 draws to a close. When it comes to maximizing the potential of digital transformation projects, manufacturers must overcome a plethora of [...]
How to Implement a Digital Self-Service Program to Maximize Your Customer Experience
Salesforce Managed Services Defined While the business world and industries across the economy have been transformed by the digital age, some basic business principles remain the same. One core principle that businesses need [...]
Nine Trends Driving Digital Transformation in 2023
Salesforce Managed Services Defined Companies must embrace digital transformation to maintain customer relationships and build for the future. When organizations fail to meet customer demands, customers have more choices than ever before and they’re [...]
Why changing Fiscal Year-End to January 31 may make dollars and sense for your company
Salesforce Managed Services Defined Have you considered January 31 as your fiscal year-end? You may want to in order to avoid some major selling pitfalls? If you are like most companies, you may [...]